File error while loading a prototype!

Mohammad El-Shabani shared this problem 7 years ago

Solved

I am trying to load the prototype that I have been working on for days; but its giving me a file error, and then going to a recovery window; and all the recovery files (except for the really old ones) give the same error! anybody knows whats causing this?!

The same problem

Comments (7)

Enrique Cano ● 7 years ago

Hi,

Sorry about that.

Could you give me more information about your system? Prototyper version and license number (you can find this in the "help/about" dialog)

If possible, send the prototype to "jim.support@justinmind.com" and we will try to find a solution.

Best regards,

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Bernardo ● 5 years ago

I'm having the same problem =( Can I email you ?

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Mohammad El-Shabani ● 5 years ago

i think you have to start over and keep creating tons of backups

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Thomas A ● 5 years ago

Had the same issue today with a file that was working all morning and last night, then boom doesnt load or open and the same for all of the backups made by JIM, want to scream!!

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andrea.peer ● 5 years ago

Yep same problem here. We are going 5.5 on a pc to 5.5 on a mac and get the file error problem.

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andrea.peer ● 5 years ago

Yep same problem here. We are going 5.5 on a pc to 5.5 on a mac and get the file error problem.

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Kothai Vedandham ● 5 years ago

Really annoying....

I have a demo tomorrow and i cannot make open my file today....

all the work done for the past one week is gone... :(

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