Error generating custom report on mac

Israel Torres shared this problem 5 years ago
Solved

When generating a custom report with ms word, I get the error "Invalid template format. Please check you have a valid XML template file".


I do not get the error for the screen report on ms word.


Where is located the "hierarchy.xml" on mac? How to solve the issue?


I am on Mac OS X v10.7.5, MS Word for mac 2011 v14.2.5 and running Prototyper Pro v5.1.0.


Thanks in advance.

Comments (3)

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Could you try to generate it without including the 'Site Map' in the report?

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Without including the 'Site Map' in the report, it tries to create the report.


But then, I am getting the following error:


'Animation start' has encountered a problem. On Details: An internal error occurred during 'Animation start'. Java heap space.

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It's weird. How many components(screens,templates,masters,data masters,..) do you have on your prototype?


Did you try to restart the application and see if you get this same error again?