Comments added to a prototype don't show up when it is shared for review

Minoo Patel shared this question 3 years ago
Answered

How to display comments in a shared prototype? If I share the published prototype URL, the resulting screen shows only the prototype, no option to display comments. JIM v6.4.0

Comments (4)

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Hello Minoo,


If a reviewer has been added for the project, they should be able to see the comments by selecting the link in the invitation email and enabling the comments feature (switch to on). Each comment will show as a numbered circle on the screen, and can be viewed by clicking. However, at this time, there is no way to view all the comments at once.


Best,


Luisa

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I know that I've been able to do this in previous versions of JIM but have not seen any options on enabling the comments feature after clicking the link in the invitation email. This is the feature I was looking for, I don't particularly mind that all the comments can't be viewed at the same time, just that they should be visible to my users. I've tested this out by sending myself the invitation (which I open in a different browser than the one I have Usernote open in) and it just doesn't work. I've tried doing this by "getting the URL" as well, and it still doesn't give any option to view the comments.


What else could be the issue? In earlier versions of JIM, one could simply Publish the prototype from the designer tool. I don't see a Publish function any more in 6.4.0. Instead, there is a Share option (Share > Share) and a Teamwork > Share Prototype ... option. What is the difference between the two and could the option chosen here make a difference in whether comments are included into the uploaded .vp file?


Please see if you can view the comments in this prototype. If you can, I'm baffled why I cannot. https://www.justinmind.com/usernote/t...

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Hello Minoo,


The link provided will not show comments because it is not a reviewer link but rather a public URL for the prototype. To test whether the reviewer comment function is not working, you may invite me as a reviewer by specifying the following email:


luisa.barros@justinmind.com


Please note that after inviting reviewers, if you switch the prototype to public, the reviewers will no longer be able to add or view comments. As for the difference between the two share options, here's some information that may be able to clarify the distinction:


1. Teamwork -> Share prototype is for when you are working on a prototype with others simultaneously. It allows you to specify users to give .vp file access to and provides version control to ensure updates do not conflict. You may learn more about working with this feature by navigating to the collaboration section of our tutorials:


http://www.justinmind.com/support


2. Share -> Share will simply upload the prototype to your online JustInMind account. You can either share the prototype via link to test functionality or allow reviewers to add comments by selecting the + reviewers link below the prototype.


Best,


Luisa

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Thanks, this helps