Cant unregister license

bobby shared this question 6 years ago
Answered

I just renewed my license. got the confirmation email and everything...


I run Prototyper 4.6.1 and i get a popup. "This version of Justinmind cant be used with your current license. This is probably because your maintenance period has expired."


So my options are:


"renew my maintenance period" - when i click this it says that i don't need to renew...


"I already renewed this license" - Your license was activated before a change in the license system. You need to unregister this copy and register it again using the license number. Do you want to unregister this copy of protoyper so you can proceed with the installation?


"yes" - You are about to unregister this copy of justinmind. this will allow you to register another copy in a different computer. When the process finishes you wont be able to use this software in this computer without registering it again.


"ok" - "this copy has been unregistered successfully. The application will be closed now.


"ok" - application closes.


I run Prototyper 4.6.1 and i get a popup. "This version of Justinmind cant be used with your current license. This is probably because your maintenance period has expired."


what the heck!


So i totally uninstall the program and re-install... same thing... if "unregistered" it 10 times and it still says I need to unregister it...

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Solved by email.