can't see the software after installing on Mac...?

Simon Darling shared this question 4 years ago
Answered

I've installed the software successfully but can't for the life of me see it on my Macbook Air... anyone else had this problem? it's the professional version

Comments (3)

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Hi Simon,


Please try to find it in Finder in the Applications folder.


Can you get back to me and let me know:


1)Did you find it?


2)Was Prototyper already installed when you intalled this version?


3)What version have you installed (was it a beta version or 5.6)?


4)What OS version is your Mac running?


Best,


Marc

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I now have it working thank you. Not sure what the problem is but it is fixed.

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Hi Simon,


I'm glad to hear that.


For any other issues we are here to help.


Best,


Marc