Can't cancel my subscription

Steve Lunny shared this problem 5 years ago
Not a Problem

using the instructions below didn't work. There's no "Accounts Action" section at the link


How do I cancel my subscription?


To cancel your subscription, please follow the instructions below:


1. Login to Your account settings section.


https://www.justinmind.com/usernote/a...


2. Click the 'Cancel Account’ in the 'Account actions' section


The subscription will be terminated at the end of the current billing cycle and your credit card will not be charged again.

Comments (1)

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1

Hi,


We've checked it out and we found you have two accounts. The one with the subscription is tied to an email address starting like this: lunny.steve


There is also a free account tied to an email address like this: splatrpult


You have to log in with the address tied to the subscription and follow the instructions.