Can't access widgets on one computer but can on the other

Ilsa Regelsky shared this problem 2 months ago
In Progress

I have the application downloaded on two separate computers, one is for myself and another is for a partner. We have had no issue thus far until today when my partner tried to work on the project their application won't show any widgets or options to share. We both work off of the same account, on my computer, when I follow the same downloading steps as them I can receive the widgets and options to share.

Any help is appreciated.

Comments (3)

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Can you explain more what you mean by how you're both working off the same account? We only see 1 user account in your online account for you.

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It is both under the same user. We use the same user on different computers.

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Ok. Instead, you should create another user in your account. You can then use Teamwork options to work on the same prototype at the same time.