Cancel Subscription from site does not work

adavis123 shared this question 5 years ago
Answered

is the cancel subscription function on your web site broken? I cannot cancel and have tried on both IE and Google Chrome. Help!

Comments (6)

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More detail:


- click Cancel Subscription


- Pop up asking to provide improvement (optional) with an "I understand, Cancel my subscription now" button.


I keep clicking the cancel button and it does nothing.

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Can you tell me your Usernote's account name (not your email) please? We will check it out.

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sunsetthoughts


thanks for the prompt response.

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Justinmind is so amazing that we don't give an option to cancel it ;P Just kidding. It should be fixed now. Could you try it again please?

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Thank you very much, it's fixed. You are absolutley right though that Justinmind is amazing. You have an excellent product and thanks for helping me in my venture. Keep up the great work!

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Thanks! I'm glad you liked it. Just remember that now you can have Prototyper Pro also for a monthly fee in case you need it in the future.