Application Performance Problem

Sebastian Vogl shared this problem 3 years ago
Solved

Hello,


I am using the trail Version 6.3.1. I have performance problems: The application works very slow. Even the start of the application is very slow. The Application window has often the state (Not responding). I don't know why. Can someone help me?


Best wishes, Sebastian

Comments (2)

photo
1

Sorry i don't know

photo
1

Hello Sebastien,


We're sorry to hear you're experiencing trouble using JustInMind. In order to determine the cause of these performance issues, we would be grateful if you could send the following information to jim.support@justinmind.com:


1. Your system specifications


2. Log file located at user folder/Justinmind/version you are using/logs.log


Regards,


Luisa