Activating my license is not working after installation of Prototyper 4.3

syntaxcode shared this problem 7 years ago
Solved

Here are the details that I've obtained in my PC:


I've download and installed the trial version of the Prototyper 4.3.


I've already purchased my license.


I've donwloaded the guide on how to activate my license.


License issue: when I run the Prototyper from our office, I get this 3 options:


- Activate Online


- Activate Offline


- I already Have Activated License


Error message:


Doing all the required options, I always end up not activating my license after clicking 'Finish' from the 'Activate Online' option.


I always get this 'Unable to activate license'... (strange because I selected my license from the 3rd option).


Now. I'm stuck. Any solution? Help?


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Comments (4)

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Please contact with the client support service at http://support.justinmind.com/home or sending an email to jim dot support at justinmind dot com

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Thank you.


I've sent the error message / activation issue.

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I am having the same issue. I have called & sent an email. I cannot tell you how frustrating this is!

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The activated license has been sent back to you.