4.5 Pro License Activation Dysfunction

Ken Lyle shared this question 6 years ago
Answered

When I try to enter my license, its asking me for a license number, but what I have is an encrypted .lic file? How do I apply that?

Comments (4)

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Hi Ken,


Please follow these instructions to upgrade from 4.4.1 to 4.5. Look for the section Troubleshooting: upgrading from 4.4 version


http://www.justinmind.com/media/Justi...

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No, sorry. I never activated 4.4. I first installed 4.5 next to 4.4, then had some issue with 4.5 disappearing and only 4.4 in my menu, so uninstalled that, and reinstalled 4.5 Pro.


But the main issue is that I don't think I have a "number", I have a .lic file. There doesn't seem to be a "Change License" button as mentioned in your document, in my 4.5 installation. Is there some secret decoder for the .lic file which will give me the "number"? Thanks, Victor.

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The number is the name of your .lic file without .lic. So if you have a license file like JP-seat-40-yourcompany-1234-1.lic then your license number is JP-seat-40-yourcompany-1234-1

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Cool. Except that my 4.4 license number is not working on 4.5 - I don't think I have that license deployed, the error message says "Wrong license number"- I am sure that there would be a more helpful error message if the number were in use.


I'll try to reach the office by phone.